Retail Futures: What’s changing now and what comes next?

Over the past few years, we’ve seen the boundaries of retail stretch across channels, formats and expectations.

What once felt experimental is quickly becoming everyday.

Stores are evolving, commerce is becoming more fluid, and new technologies are starting to reshape how decisions are made behind the scenes.

With so much complexity, for retail leaders, the challenge is understanding what actually matters.

In this session, we’ll explore what’s changing now, and what it means for retail leaders navigating the next phase.

We’ll ask big questions like ‘What happens when your customer is no longer a human?’ and ‘What if spaces could feel and respond like living organisms?’

In a thought-provoking 60 minute session, our co-founders Matt Parry and Kate Shepherd, will be joined by industry experts Kath Brameld and Lily Bradbury from Oracle NetSuite.

Drawing on our latest Retail Futures work, we’ll share a clear view of the forces reshaping retail - from the evolution of physical stores and the rise of social commerce, to the growing role of AI in how businesses sense and respond to change.

Alongside this, Oracle NetSuite will offer practical perspectives on how these shifts translate into real-world systems, operations and infrastructure.


Join us for a grounded, forward-looking view of where retail is heading - and how to respond. It’s free to attend, made possible by Oracle NetSuite’s investment in this research.

What you will leave with:

A clear view of the forces reshaping retail

Insight into the next generation of retail models

A practical perspective on intelligent retail operations

A framework for navigating the future of retail

 

Join us for the conversation on Thursday 23rd April at 4pm (BST)

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